Respiratory Distress?

We got toned out for a person with shortness of breath (notice I didn't use SOB for all you dirty minded people). We arrived to find a friend of the patient standing outside waiting for us. We went inside to find the patient sitting on a chair in her room. The patient was stating that she was feeling short of breath. She had a history of anxiety and was breathing pretty fast. She was also "taching out" at about 120. After some oxygen and some calm words she was not only feeling better but her heart rate had also coming down. The easiest part of being a decent medic (at least for me) is being able to listen to the patient and calming them down.